faq

news FAQ

Is your product original?

We have panasonic company and LG company's authorization, guarantee the products are original and new.

Do you have LG and Panasonic exporting certification?

Yes

Can you provide a complete set of magnetron, microwave transformer, waveguide, capacitance, and silicon stack?

Yes, We are a company that specializes in microwave components, All parts of 1000w, 1500W, 2000w can be provided. also provide 3000w air-cooled and water-cooled magnetron.

Where is your company located? How can I visit you?

Our company is located in Zhengzhou City, China. You can fly to Zhengzhou airport directly, and we will pick you up. Welcome to visit our company.

How much is the minimum order quantity? Can you provide the sample?

For microwave transformer, microwave power supply and microwave equipment, the minimum order is one piece, we can provide the sample, but usually customers need to pay for it and also the freight cost.

How can I place an order?

For small order or sample, if you want to place order, pls contact us. We will make a proforma inovoice, then you can pay for it. Then we dispatch goods; For large order, you could place in alibaba, it called credit guarantee order.

warranty time of the microwave dryer?

one year.

What is the advantage of commercial microwave oven  to Conventional equipment?

Microwave is a direct method of drying and sterilization. Energy is transferred through the material electro-magnetically, not as a thermal heat flux. Therefore, the effect of drying and sterilization is uniformity and process time is short. Microwave mushrooms sterilizer and dryer could completely preserve the original color, fragrance, nutrition and other properties of spices.

How about safety?

Using scientific structure and patented suppression system, microwave drying machine no threat of electromagnetic radiation to the health and safety of equipment operators.

What about maintenance?

For microwave dryer and sterilizer, the only  part that requires maintenance is the magnetron.  In the event of a malfunction or misuse through incorrect operation, this  can easily be replaced in less than thirty minutes.  Generally,werecommends that the magnetron of industrial microwave dryer and microwave sterilizer be replaced  annually or after 8,000 hours of operation, whichever is sooner.